These Terms & Conditions apply to all purchases made through NuroRest. By placing an order, you agree to the following terms under UK consumer law.
NuroRest provides ergonomic sleep products through our website.
We reserve the right to update prices, policies, and product descriptions at any time.
By placing an order, you confirm that:
You are at least 18 years old
You provide accurate billing and shipping information
You understand that orders are fulfilled immediately after purchase
We accept all major payment methods, including Visa, Mastercard, PayPal, Apple Pay, Shop Pay.
Delivery times are estimates and may vary depending on carrier delays, customs processing, and location.
Tracking information is provided once the order has been dispatched.
Full details are listed in our Shipping Policy.
We offer a 30-Day Risk-Free Trial on all pillows.
If the product does not meet your expectations, you may request a refund within 30 days of delivery.
To submit a request, contact us at with:
Your order number
A short description of the issue
A photo or video (for quality verification)
Refunds are issued to your original payment method within 3–5 business days after approval.
For hygiene and safety reasons, physical returns are not required.
However, heavily damaged or misused items are not eligible for refund.
We aim to describe our products accurately.
Small variations in colour, texture, or size may occur due to manufacturing processes.
These do not affect the performance of the product.
We are not responsible for indirect losses, including loss of sleep, discomfort, or conditions unrelated to the use of the product.
Your statutory rights under UK law remain protected.
Customer information is handled in accordance with GDPR and the UK Data Protection Act.
We never sell or share your personal data with third parties.
These terms are governed by the laws of England & Wales.