Orders are processed within 1–2 business days.
You will receive a confirmation email once your order has been dispatched.
Standard delivery to the UK: 9 days.
Delivery estimates may vary based on customs, weather delays, or carrier performance.
Shipping is free on all orders.
Once shipped, you will receive a tracking number by email.
Tracking updates may take 24–48 hours to appear.
If you provide an incorrect or incomplete shipping address, contact us immediately.
We cannot guarantee changes after dispatch.
If your parcel has not arrived within the expected timeframe, email us at
We will investigate with the carrier and offer a replacement or refund if necessary.
If your item arrives damaged, please send us:
A description of the issue
A photo or video
We will replace or refund the product at no cost.
For UK customers, duties are typically covered.
If any fees arise, please contact us — we will assist with reimbursement where applicable.